Ben Tran
Technical Operation Manager at Ibm
Based in Sydney, Australia
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Seniority
Manager
Department
Operations
Location
Sydney
Industry
IT Services and IT Consulting
Company size
345K
Contact information
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b•••••••@ibm.com
Phone
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Background
About Ben Tran
A versatile IT Professional with proven background in customer service and agility to adapt changing business needs. Have connectedness to be a team player, activator and builder. A balanced analytical trustworthy people manager and leader for the win-win business outcomes. An IBM Technical Support Manager working as an integral part of IBM Cloud Business Division, responsible for the management of a multilingual technical support team within Asia/Pacific Cloud Software Support Centre supporting IBM Watson Cloud PaaS/IaaS services in English, Chinese, Japanese and Korean. Work strategically with whole management teams vertically and horizontally across IBM delivering the support services for IBM clients and on achieving great business results.
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