Ben Wallace
Customer Success, Product Manager, Service Offer Management at Intel Corporation
Based in Austin, United States
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Seniority
Other
Department
Other
Location
Austin
Industry
Semiconductor Manufacturing
Company size
110K
Contact information
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b•••••••@intel.com
Phone
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Background
About Ben Wallace
What I excel at- Senior Leadership experience scaling and growing B2B product and operations organizations undergoing rapid international expansion - Proven track record in driving alignment with senior leaders/executives/C-suite with competing priorities, experienced in executing complex portfolio transformations and rationalization - Deep experience and passion for building/productizing/commercializing B2B products and recurring-revenue offerings - People-centric leader focused on coaching results-driven teams, fostering a resilient, inclusive culture emphasizing collaboration, continuous learning, and adaptability - Skilled at identifying the context surrounding customer needs, designing winning value propositions, and developing innovative solutions with software, hardware, and value-added services to accelerate customer outcomes to grow revenue, reduce cost/COGS/OPEX, mitigate risk - Extensive international experience, skilled at wearing multiple hats to get the job done, establishing infrastructures & capabilities from scratch, including new international teams/functions Who I am- Seasoned B2B Services Product & Offering Management leader with over 14 years of experience and a strong technical/developer foundation, including experience with AI/ML capabilities - Experience building & leading Product Management teams + transitioning to Solutions/Offering Management, all while generating $100M in revenue - Deep experience and passion for productizing/commercializing B2B products & recurring-revenue offerings in the industrial equipment, supply chain, manufacturing operations space - Experience managing a $200M product & service portfolio with P&L responsibilities. Skilled at product/offering development & execution, crafting go-to-market strategies, product launches, and adoption/customer success plays - Extensive hands-on experience in manufacturing industry, manufacturing operations, supply chain management, from product ideation to delivery - Experience driving operations transformation with data-driven strategies to identify\prioritize optimizations across multiple organizations *Leadership:* Results Driven | Culture Development | Coaching | Mentoring | Relationship Management | Risk Management | Negotiation *Expertise*: Strategic Thinking & Planning | P&L Ownership | GTM Strategies | Portfolio Development | Business Transformation | International Expansion | Agile | Product Development | Empathy | Analytics | Vision | Strategy | Segmentation | Expansion | Renewal | Pricing | Outcome Engineering | Channel Management | Platform Strategy | UX
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