Ben Watson

Background

About Ben Watson

With over 10 years of award winning experience in customer accounts management, I am a dedicated and skilled professional who delivers exceptional service and support to the tenants of Karbon Homes, a leading provider of affordable and social housing in the UK. I use my analytical and data skills to monitor and manage rent accounts, arrears, and payment plans, as well as to identify and resolve any issues or queries that may arise. I also collaborate with various internal and external stakeholders, such as housing officers, income recovery officers, welfare advisors, and local authorities, to ensure compliance with policies and regulations, and to facilitate positive outcomes for our customers. I am passionate about making a difference in the lives of our customers, and I strive to uphold the values and mission of Karbon Homes, which is to create homes and communities where people want to live.