Ben Wiley

Background

About Ben Wiley

People Management, Food/Beverage Innovations, and Wellness are my passions. I am a collaborative leader and manager dedicated to ethically managing profitable hospitality businesses, surpassing investors’ expectations, and being a force for good in the world, with several years overseas experience. Please email me at ben61820@me.com.Since 2007 I've been a leader in the Brooklyn NY craft beer scene, working with a small team to open and operate a group of 7 establishments across the borough:⋆ Bar Great Harry⋆ Mission Dolores⋆ The Owl Farm⋆ Glorietta Baldy⋆ Cardiff Giant⋆ Temkin's⋆ H&H ReserveMy greatest strengths are: Organization: Precise scheduling and having a highly organized agenda are the keys to my success Market Leading: Continually studying local and global innovation to understand where we have to go - what products to bring in, what elements of menus and decor we have to incorporate - to meet, exceed, and lead the market and customers Managerial Accounting: maintaining food- and pour-costs; producing financial statements; maintaining earnings ratios; owning all levels of operations dollars and cents People Management: maintaining collaborative atmospheres in the workplace; earnestly incorporating staff feedback to constantly improve daily ops; appropriately adjusting approach for each department and team Operations Management: owning all elements of service prep including facility readiness, inventory management, staff communications, POS management, etc. Problem-Solving: being the go-to person with answers and solutions to any and all questions that arise in the fast paced hospitality service arena. I love thinking on my feet and preparing for any and all circumstancesI have been heavily influenced by: Marshall Rosenberg’s Nonviolent Communication Japanese focus on customer satisfaction (3+ years living and working in Japan) Buddhist approaches to health and wellness Expertise: operations management, financial management, people management, managerial accounting, vendor relations, team leadership, designing workspace flow and customer flow, lease negotiation, investor relations, brainstorming/problem-solving, long term business strategy, staying on top of food and beverage trends, managing inventory, menu curation, Wellness (specifically yoga and meditation)