Bency David

Background

About Bency David

CAREER DETAILS Sr. Technical Writer Jul 2017 - Present Arcon Tech Solutions, Mumbai Responsible for documenting the core product and customer solution specific documents. Document and maintain user training materials. Create data flow, process flow diagrams Create requirement specification documents. Technical Writer Mar 2014 - Jul 2017 Microworld Technologies (eScan Antivirus), Mumbai Write User Manuals, System Administrator Guides, Deployment Guides, Quick Reference Guides and Data sheets for all eScan Products on Windows, Mac, Linux, Android, and iOS Platforms. Writing White papers on Complex Features and technologies such as Asset Management, Cloud Security, Anti-theft and many more. Technical Documents and Presentations on Corporate, Server as well as Gateway level security products for sales team. Provide script for Training Videos for CD to be distributed at international exhibitions. Incorporate changes in Guides, HTML Help and Wiki as per update in functionality after peer review and technical approval from QA Team. Technical writer Oct 2009- Feb 2014 Lionbridge Technologies Leading the completion of project deliverable as specified in the proposal and project plan, and ensures the technical success of those deliverable. Informing the PM of status, problems, and risks on project; makes recommendations on how to minimize/resolve them, if budget hours are not in line with hours remaining; solicits this information from team members.