Benedict Lu
Workforce Manager at Cognizant
Based in Antipolo, Philippines
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Seniority
Manager
Department
Operations
Location
Antipolo
Industry
IT Services and IT Consulting
Company size
352K
Contact information
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b•••••••@cognizant.com
Phone
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Background
About Benedict Lu
With over a decade of experience, my journey has progressed from Customer Service Representative to Workforce Management Analyst at HGS, and now I serve as a Workforce Manager at Cognizant. Harnessing expertise in scheduling tools and key metrics, I craft staffing plans that drive operational excellence. My mission aligns with Cognizant's culture of innovation, where I apply my field expertise to optimize workforce strategies. My approach intertwines analytical acumen with a strategic mindset, fostering diverse perspectives to bolster the team's success.
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