Benedicte Bouf
Operations Manager - France,belgium and Netherlands at Domestic & General
Based in Madrid, Spain
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Seniority
Manager
Department
Other
Location
Madrid
Industry
Financial Services
Company size
3.3K
Contact information
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b•••••••@domesticandgeneral.com
Phone
5 credits+34 ••• •••• ••••
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Background
About Benedicte Bouf
Mas de 15 años de experiencia en gestión de Call Center interno multilingües Gestión, liderazgo y motivación de equipo de ventas telefónica y de atención al cliente Implantación de procedimientos, KPI, control de calidad, con capacidad de análisis y seguimientos de resultados Gestión y seguimientos de leads con asesores telefónicos, Habilidades blandas: Empatía, escucha activa, trabajo en equipo, adaptación al cambio, tolerancia a la presión, capacidad de resolver problema. Hablo 3 idiomas - Frances, ingles y español
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