Benison Roy

Background

About Benison Roy

As a Complaints Analyst at LetsGetChecked, I work with a team of professionals to ensure that customer complaints are handled in accordance with applicable regulations, guidelines, and standard procedures. I use my analytical skills and knowledge of the pharmaceutical industry to investigate, document, and resolve complaints in a timely and effective manner, collaborating with internal and external stakeholders to achieve customer satisfaction and quality improvement. I hold a Master's degree in Pharmaceutical Sciences from Griffith College Dublin, where I gained a comprehensive understanding of the business aspects of the pharmaceutical industry, such as regulatory compliance, marketing strategies, and technology integration. Prior to joining LetsGetChecked, I worked as a Production Operator at PCI Pharma Services and a Drug Safety Associate at Wissen Infotech, where I developed hands-on experience in cGMP, data entry, coding, and reporting. I am a highly motivated professional who is eager to learn new skills and contribute proactively to the success of production operations and the broader pharmaceutical industry.