Benjamin Craig

Background

About Benjamin Craig

Innovative and results-driven IT Manager, Benjamin Craig, brings a robust seven-plus years in pioneering IT solutions with a keen specialization in Windows System Administration, VMware, and CENTRIXS networks. Renowned for spearheading process optimizations and amplifying output in both remote and hybrid landscapes, my expertise lies in mastering Active Directory, orchestrating automation strategies, and significantly minimizing system downtimes. My career is distinguished by a relentless pursuit of IT excellence, crafting solutions for high-stakes environments that welcome remote collaboration, underscored by a continuous commitment to learning and evolving within the dynamic tech sphere. Holding a plethora of certifications, including SSCP, ITIL v4 Foundation, EC-Council CES, and Security+, my technical proficiency spans across a wide array of domains from VMware & Virtualization to advanced Scripting & Automation with PowerShell, and robust IT Security practices with tools like Wireshark and Nmap. My role as a Systems Administrator at Champion has seen me revolutionize process improvements, enhancing system deployment efficiency by 30%, and spearheading secure communication initiatives that redefine remote team collaborations. The pivot to the IT field was propelled by a profound curiosity and the aftermath of Hurricane Harvey in 2017, marking the beginning of my venture into technology. Transitioning from an Inventory Manager/Office Manager to a critical support role at Klein ISD, I embraced the opportunity to redefine the essence of tech support within the community. My approach melds technical acumen with a respect for non-technical perspectives, transforming everyday challenges into opportunities for communal growth and learning. I am not just an IT Manager; I am a problem solver, an innovator, and a lifelong learner, always on the lookout for the next challenge and the next solution. Join me on LinkedIn as I continue to push the boundaries of what is possible in IT and systems administration, making technology not only my career but my passion.