Benjamin Dains

Background

About Benjamin Dains

I am an experienced Enterprise Agile Coach, Scrum Master, and Jira Administrator with a strong background in helping organizations adopt, scale, and refine Agile methodologies. Over the past decade, I have worked with teams at all levels—developers, business leaders, and executives—to integrate Agile and DevOps best practices into their workflows. My expertise lies in transforming organizations by aligning business objectives with Agile frameworks to drive efficiency, collaboration, and innovation. At the core of my work is a focus on coaching teams, streamlining processes, and leveraging technology to improve the way work gets done. I have led Agile transformations for companies of all sizes, guiding teams through the adoption of Scrum, Kanban, SAFe, and DevOps principles. Beyond coaching, I specialize in Jira administration and workflow optimization, helping businesses configure their Agile tools for maximum efficiency. From designing automated workflows and dashboards to integrating CI/CD pipelines, I ensure teams have the right systems in place to operate effectively. My approach is centered on building high-performing teams, driving operational excellence, and fostering a culture of continuous improvement. I have worked with teams that were brand new to Agile, as well as those looking to mature their existing Agile practices. By tailoring Agile adoption strategies to each organization’s unique needs, I help teams move beyond process frameworks and focus on delivering real business value. I also bring a strong technical background, working at the intersection of Agile, DevOps, and business intelligence. I have experience developing Power BI reports, implementing test automation strategies, and integrating Agile frameworks with enterprise systems. Whether it’s refining reporting structures, automating Agile workflows, or coaching leadership teams, my goal is to create scalable solutions that support long-term success. I am passionate about mentoring teams, bridging gaps between IT and business units, and driving meaningful change. My experience spans industries and company sizes, but the common thread in all my work is a focus on making Agile practical, sustainable, and results-driven. I thrive in fast-paced environments where problem-solving, adaptability, and collaboration are key to success. Agile isn’t just a process—it’s a mindset that empowers teams to work smarter, innovate faster, and continuously improve. My role is to guide organizations through that journey and ensure they have the tools, knowledge, and strategies to succeed.