Benjamin Garay
Consumer Digital Resolutions Specialist at Southstate Bank
Based in United States
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Seniority
Staff
Department
Other
Location
United States
Industry
Banking
Company size
5.5K
Contact information
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b•••••••@southstatebank.com
Phone
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Background
About Benjamin Garay
Management of collection from customers with outstanding balances while Maintaining compliance with fair debt practices and regulatory guidelines-Process loan applications and documentation by confirming credit worthiness-Complied with regulatory requirements, including the Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act, and Community Reinvestment Act-Create reports on deteriorating trends, fiscal year-end losses, daily and weekly cash reports for accounting management-Maintained friendly and professional customer interactions. Solved unresolved customer issues-Trained new team members on applying due diligence procedures and regulatory mandates.
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