Benjamin Garcia

Background

About Benjamin Garcia

I'm a bilingual (English/Spanish) communicator with 15+ years of experience connecting with people — whether that’s across a diner counter, in a theater classroom, or on the phone helping clients find the right solution. My background spans customer-facing roles in hospitality, admin, teaching, and performance — but the through line is always the same: listen first, respond with care, and follow through. Currently, I work as a Pet Care Coordinator at Pet Camp in San Francisco, where I help new clients feel confident in their pet care choices. I respond to inquiries, guide them to the right services, build profiles in our system, and track booking conversions. From coordinating teams and teaching improv to creating calm for customers in fast-paced environments, I’ve built a career around clear communication, adaptability, and empathy. I'm tech-savvy, highly organized, and most importantly — human. I'm now looking to bring those skills to a full-time, remote customer service role with a company that values connection, reliability, and a people-first mindset. Whether through email, phone, chat, or video — I’m ready to help people feel heard, understood, and supported. I’ve completed in-depth training in improvisation, vocal clarity, and group communication through programs through The Barrow Group, BATS Improv, Synergy Theater, and the San Francisco Conservatory of Music.