Benjamin Imhensi
Supervisor at Tp
Based in Lagos State, Nigeria
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Seniority
Manager
Department
Operations
Location
Lagos State
Industry
Outsourcing and Offshoring Consulting
Company size
213K
Contact information
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b•••••••@teleperformance.com
Phone
5 credits+234 ••• •••• ••••
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Background
About Benjamin Imhensi
A seasoned Team Manager with over 6 years experience in the customer service industry, experienced in Debt Recovery and Collection, Customer Retention, Customer Support and Engagement as well as Organizational Development and Process Improvement. An impact-driven and customer-centric team manager that constantly set high standards to subsequently achieve organizational set targets while aspiring to grow quickly to becoming a valuable asset to the organization. Furthermore, a highly skilled Quality Manager adept to growing customer base by ensuring excellent Service Delivery. Highlight of Skills include-Team building and Leadership -Collection and Recovery generation -Customer Experience Management -Quality Management -Process Improvement -Customer Service & C-SAT.
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