Benjamin Kerns
Senior Customer Success Representative at Mcgraw Hill
Based in Madison, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Madison
Industry
Education Administration Programs
Company size
8K
Contact information
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b•••••••@mheducation.com
Phone
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Background
About Benjamin Kerns
Experienced Customer Success professional with over a decade in developing strong client relationships and driving customer satisfaction. Currently, I train and support over 800 college professors at McGraw- Hill Education, optimizing their use of web-based learning technologies. My background includes strategic roles in higher education and organizational leadership, equipping me with excellent communication, training, and cross-functional collaboration skills. Passionate about enhancing customer experiences and driving growth and retention.
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