Benjamin Maslen
Claims Executive at Coversure Midlands Ltd
Based in Birmingham, United Kingdom
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Seniority
Manager
Department
Operations
Location
Birmingham
Industry
Insurance
Company size
17
Contact information
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b•••••••@coversure.co.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Benjamin Maslen
I have a background with customer service both customer facing and telephony, in last 4 years I have worked at Allianz insurance dealing with my own claims portfolio, complaints handling, liability, fraud, litigation and cover. Outside of my day-to-day, I was also involved in projects working with management to identify best practices in processing workload, triaging complaints with the complaints department and also assisting with the training of new employees. I also have internal qualifications with Allianz Insurance that are equivalency to CII Level 1 & 2 within Motor insurance claims. Previous to this I was in hospitality with Hilton Hotels and Next Retail in Sales, the latter serving as Team coach involved in the training of small groups and individuals which I did for several months before joining Allianz Insurance.
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