Benjamin Russell

Background

About Benjamin Russell

I am a technical Product Manager specializing in fintech and high-scale platforms, with a proven track record of bridging the gap between complex engineering requirements and intuitive user experiences. My approach is rooted in a deep understanding of technical architecture—from REST APIs to structured data requirements—ensuring that product roadmaps are both innovative and execution-ready.At Calyx Software, I lead the technical and UX design for mission-critical mortgage workflows, where I’ve successfully reduced pre-qualification times by 45 minutes through data-driven iterations and direct integration of user feedback. While my recent work focuses on scaling fintech infrastructure, I am deeply invested in the future of AI/ML, recently completing a certification in Exploratory Data Analysis for Machine Learning to better leverage data in product strategy.Key Areas of Expertise:Technical Product Leadership: Expert in collaborating with engineering teams to define Pricing and PPE APIs, improving transparency and speed in complex workflows.Data-Driven UX Optimization: Proven ability to synthesize analytics and user feedback to reduce bounce rates by 80% and support overhead by 50%.Cross-Functional Orchestration: Skilled at aligning global stakeholders—across sales, design, and engineering—to deliver products on time and under budget.I am passionate about solving large-scale problems that require a mix of technical rigor and radical simplicity.