Benjamin Sedlay
Front Office Manager at Roost Apartment Hotel
Based in United States
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Seniority
Manager
Department
Operations
Location
United States
Industry
Hospitality
Company size
54
Contact information
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b•••••••@myroost.com
Phone
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Background
About Benjamin Sedlay
As a Front Office Manager at ROOST Apartment Hotel, I oversee the daily operations of the front desk, concierge, and housekeeping departments, ensuring the highest standards of quality and service for our guests. I have more than five years of experience in managing front office teams at leading hotel brands, such as InterContinental Hotels & Resorts, where I was recognized for increasing guest loyalty and satisfaction scores by 20%.I am passionate about creating memorable and personalized experiences for our guests, leveraging my skills in hospitality, customer satisfaction, and time management. I also have a certification in powersport technology, which reflects my interest in learning new skills and expanding my knowledge. My goal is to continue growing as a hospitality leader and contribute to the success and reputation of ROOST Apartment Hotel.
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