Benjamin Sin

Background

About Benjamin Sin

A highly versatile and results-driven professional with over 7 years of experience in data analysis, Business Intelligence, and strategic project management. I excel at transforming complex data into actionable insights that drive business growth and operational efficiency. My expertise spans developing robust BI dashboards (Power BI, SQL, Excel), optimizing processes, and leading cross-functional initiatives from conception to implementation. My career journey includes significant contributions at global organizations like FedEx Express and Rogers Communications, where I spearheaded data-driven solutions in areas such as: Revenue Forecasting: Successfully launched FedEx International Connect Plus, achieving a 140% revenue CAGR through precise demand projection. User Behavior & Credit Risk A-B Testing: Optimized digital features for FedEx Delivery Manager via A-B testing and analyzed credit score impact on payment behavior at Rogers, informing strategic decision-making. Process Optimization: Improved logistical efficiency, saving $1M annually at COSCO Shipping through predictive analytics and ERP migration support. Data Governance & Privacy: Designed and managed access control frameworks for sensitive customer data, ensuring robust data protection. I am passionate about leveraging AI and predictive analytics to inform pricing and marketing strategies, and I thrive on identifying inefficiencies to implement scalable technology solutions. My approach emphasizes effective communication and providing training to ensure successful adoption of new tools and processes. Beyond my technical acumen, I bring a unique advantage in international business communication. I am proficient in English, Chinese (Mandarin & Cantonese), and Japanese (JLPT N3 certified), enabling seamless collaboration across diverse global teams and with international partners. Currently seeking opportunities where I can apply my blend of analytical depth, project leadership, and cross-cultural communication skills to drive tangible business outcomes and foster continuous improvement.