Benjamin Thomas
Claims Generalist at Progressive Insurance
Based in Philadelphia, United States
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Seniority
Staff
Department
Operations
Location
Philadelphia
Industry
Insurance
Company size
44K
Contact information
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b•••••••@progressive.com
Phone
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Background
About Benjamin Thomas
Stepping into Enterprise as an Assistant Branch Manager, my focus has been on steering a 200+ car branch towards unparalleled customer service and robust revenue growth. With a foundation in Marketing from West Chester University, I apply my knowledge to nurture employee development and drive our branch's success. Our team consistently surpasses the corporate average in customer satisfaction, a testament to our collaborative effort and my commitment to excellence. My journey in this role has been about leveraging business acumen and customer service skills to craft strategies that resonate with our customers and bolster the bottom line.
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