Seniority
Staff
Department
Customer/Client Service
Location
Centerton
Industry
Wholesale
Company size
12K
Contact information
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b•••••••@wesco.com
Phone
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Background
About Benjamin Tso
As a Senior Utilities Customer Service Representative at Wesco, I apply my military and professional leadership skills to manage key client accounts, implement strategic account management plans, and drive sales growth and retention. With over six years of experience in the utilities industry, I have developed a strong domain expertise and a deep understanding of client needs and expectations. I collaborate with internal teams to deliver customized solutions tailored to meet client requirements, and conduct regular client meetings to address concerns, propose solutions, and identify new business opportunities. I also provide excellent customer service and resolve customer inquiries and issues in a timely and professional manner. My goal is to foster long-term client loyalty and satisfaction, and to contribute to Wesco's revenue growth and competitive advantage.
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