Benny Jacob

Background

About Benny Jacob

Total 24+ years of experience; includes IT Infrastructure Project & Program Management, Service Delivery & Support, Management Consulting (Ernst & Young), Coach, IT Security Audits, Process Excellence, Documentation, Business Development, and Training. Ownership ability to deliver large and complex infrastructure, application migration, and larger business initiative programs by analyzing business and technological needs and accurate reporting for management decisions making with a constant focus on improving technical and customer service abilities. Manage relationships with various stakeholders - Business Owners, Senior Management, Technology Teams, Peers, and Functional groups including vendors to ensure the success of the deliverables. Strong organizational, decision-making, risk-taking ability, excellent interpersonal skills, attention to detail, C-level presentation expertise, building interactive dashboard, and the ability to effectively prioritize tasks in a high-pressure environment. Build a collaborative team environment with a high level of communication among the team, boost productivity, and effective management of the team performance against established performance goals, SLA, and KPIs. Proactively guides the team members and counselees on the development of technical, interpersonal, and soft skills to improve competence. Developing process documentation related to end-to-end management, including project charter, management plans, estimates, scoping, risk management, and requirements; Managing and Overseeing execution through proactively monitoring, and progress reporting of deliverables with a focus on quality. Worked in Tech Mahindra, Allied Digital, Datwyler, Mphasis, Ernst & Young, SunGard Technology Services, and CMS Computers Limited.