Benoit Laclau
Global Client Service Partner at Ey
Based in London, United Kingdom
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Seniority
Director
Department
Customer/Client Service
Location
London
Industry
Professional Services
Company size
394K
Contact information
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b•••••••@••••••.com
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Background
About Benoit Laclau
Helping our clients shape their future with confidence. I am a Global Client Service Partner at EY, working with some of the world’s most impactful organisations to drive business transformation, growth, and innovation. My focus is on helping clients navigate complex challenges and unlock long-term value through people, business, and technology transformation. With over 30 years of experience across consulting and industry, I bring a deep understanding of business strategy, large-scale transformation, and digital technology. I am passionate about delivering real impact for clients and fostering strong, lasting relationships. Since joining EY in 2012, I have worked with leading organisations across multiple industries, advising on business transformation, market entry strategies, customer transformation, technology and IT transformation, capital projects, cyber security, and back-office improvements. Previously, I served as UK & Ireland Managing Partner for Consulting, growing the business by over twofold and creating a team of over consultants. I was part of the UK & I Executive team as well as the EMEIA, and Global Consulting leadership teams. I also spent several years as EY’s Global Energy Leader, leading a team of over industry professionals worldwide and being part of EY Top 100. Before EY, I spent nine years as a Chief Information Officer and Managing Director of Strategy and Transformation at a large global organisation, where I led a major business and technology transformation, achieving a 50% improvement in employee and customer satisfaction. I am a firm believer in putting people first and fostering a truly inclusive culture inside and outside EY. My focus remains on delivering exceptional client service and enabling EY professionals to thrive. Follow me on X:@BenoitLaclau Specialities: Business Strategy | Large & Complex Programme Management | Governance | Transformation | Digital Technology #BuildingABetterWorld #EY #TransformationRealised #ClientService #Leadership
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