Benson Agala

Background

About Benson Agala

As an IT Associate at Jumia Kenya, the leading e-commerce platform in Africa, I am responsible for maintaining and improving the networked computer system that supports the online marketplace. With 10+ years of experience in this role, where I apply my technical and IT skills to ensure the optimal performance and security of the network infrastructure and applications. I am passionate about creating and maintaining secure and efficient networked computer systems that enable the growth and success of Jumia and its customers. Some of my key achievements include managing and configuring firewall systems, endpoint solutions, user onboarding and offboarding, asset management, ticketing systems, data management and recovery, security and threat management, using various tools and technologies such as Fortinet Fortigate firewalls, Cisco Meraki Networking systems, Ubiquity networks, Sophos firewalls, Airwatch, Okta authentication, Disk & Data encryption, Zendesk ticketing, Salesforce, and Freshdesk. I also have a strong background in web development, skilled in using HTML/CSS/JS, Flutter/Dart, React, NextJS, Vue, and NuxtJS to create and design responsive and user-friendly websites and apps.