Bernard Blackmon

Background

About Bernard Blackmon

Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. • Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix. • Maintain vehicle cleanliness and perform regular vehicle inspections. • Ensure customer loyalty, retention and provide outstanding customer service. • Build relationships, communicate openly, educate customers, manage customer needs and proactively resolve concerns in cooperation with supervision. • Follow company policies and procedures regarding installation of new customers, managing customer needs and all aspects of service. • Actively participate in promotions and contests, training and audits. • Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. • Handle and process customer payments. Keep route paperwork current. • Service items such as facility maintenance products. • Monitor and report competitive activity. Keep service agreements current and renewed. • Return from route and off load soiled textiles in the receiving area of facility. • Accurately prepare route paperwork and follow check-in procedures. • Follow written and verbal instructions and perform other tasks as directed by the district manager. • Additional Functions: May work with and support other service personnel as required by supervision.