Bernard Newman

Background

About Bernard Newman

SUMMARY Experienced facilities management consultant and strategic sourcing leader with a solid record of performance in optimizing business development, marketing and operations teams to deliver service and technology solutions to public and private sector clients. Professional Experience Over 20 years experience as advisor to C-suite, EVP, and Sr. VP level executives covering key workplace services, digital transformation, logistics safety and security and facilities issues. Expertise in process analysis, solution architecture, project management and leading large scale implementation teams. Bernard has held leadership positions in sales, marketing and operations at IBM, Pitney Bowes and CB Richard Ellis. At IBM’s outsourcing division, provided enterprise support to sales pursuit and business development teams for their $15M+ Commercial Managed Services outsourcing business. He led sales and marketing for CB Richard Ellis Corporate Services group providing national oversight and P&L management for North America and Caribbean markets. Grew contract revenue by 220% to $16.6M from startup in less than two years. Bernard has mentored young men and women in technical and operational roles working to create career development opportunities for their growth and accession. SALES LEADERSHIP • Led US BPO Enterprise Sales and business development unit, achieving ~$11.2M/year revenue from Fortune educational and government clients resulting in achieving 45% growth in new business contracts. PROFITABLE REVENUE GROWTH / P&L MANAGEMENT • Developed enterprise strategic alliances/technology partnerships to enhance commercial sales offerings and improve revenue streams. Established account pricing strategies with standardized margin objectives to maximize account profitability. STRATEGIC SOURCING MANAGEMENT • Led account strategy, sales pursuit, alliance partnerships, sourcing and procurement management. Authorized $1.2M in purchasing of office equipment, vehicles, high-speed scanners, smart lockers, and other commodities to support client operations. CUSTOMER EXPERIENCE CONSULTING • Developed customer experience programs to improve end-user satisfaction levels for public and private sector clients/customers, internal shared services teams, real estate operations and facilities management providers. Competencies Consulting • Business Development • Strategic Sourcing • Sales Leadership • Strategy • Operations • Marketing • Customer Experience • Facilities Management • Managed Services • Benchmarking • Digital Transformation