Bernard Wolff
Senior Technical Client Advisor (Tca) at Lenovo
Based in Walton-On-Thames, United Kingdom
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Seniority
Staff
Department
Information Technology
Location
Walton-On-Thames
Industry
IT Services and IT Consulting
Company size
46K
Contact information
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b•••••••@lenovo.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Bernard Wolff
Target-driven Technical Project Management and Consultancy exponent with comprehensive knowledge of software and hardware products. Providing exceptional consultancy on tender responses, award winning support services and B2B customer management. Consistently driving change and expanding business through value-added technology products and systems. Delivery focused and well organised, articulately presenting information, influencing strategy and managing stakeholders. Leading teams through all project phases to provide solid Return on Investment (RoI) within a fast paced, constantly evolving environment. Driving end-to-end projects from business analysis and mapping; used best practice to build a solution around SharePoint generating revenue estimated at £280M. Leveraging technology knowledge on a major project using Office 365 features for connectivity to AD via AzureAD connect and SSO using ADFS. Completing backend PowerShell scripting; developing a solution around SharePoint; automating user accounts with a portal. Managing accounts in transport, banking, government and other sectors with Technical Account Manager responsibility from 2013-15. Building a global virtual technical team in 2013 with synergy around the globe for a centralised resource which contributed to winning lucrative tenders. Maintaining trusted client relationships and growing account revenues by promoting new items to existing accounts. Collaboratively working with B2B Sales, EMEA Technical Pre-sales Marketing and international divisions to capture and expand new and existing business. Emphasis on continuous improvement proven in 2012 when forming an EMEA Technical group extended globally based on results. Turning around accounts such as Bolton College and Grant Thornton, remaining as first point of contact with the latter until Q4/2015.
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