Bertho Lang

Background

About Bertho Lang

Over 11 years of experience in Systems Administrations and Network operations. Comprehensive knowledge of the principles, methods, and techniques used in information technology customer support, and network management. Skilled in the installation, configuration, and maintenance of IT infrastructure encompassing LAN, WAN operations, security, as well as managing, maintaining, and repairing servers, desktops, and software. Experienced administer and manager of virtualized servers and networking using VMWare, Cisco devices, Windows Systems, Active Directory, SCCM, Microsoft 365, SharePoint, Teams, smart phones, and network printers. Possesses a talent for problem-solving, takes pride and ownership of work, and applying technical expertise to provide quality support. Demonstrates the ability to troubleshoot hardware and software errors, document problems and resolutions, and lead desktop, server, application, and helpdesk support functions. Strong communication skills for escalating critical issues and providing solutions. Proven track record of inspiring, motivating, and mentoring teams.