Beth Berlin

Background

About Beth Berlin

I am a versatile leader focused on driving measurable results, and experienced in a variety of communications, knowledge, and change functions. IT COMMUNICATIONS I have a deep understanding of corporate and IT communications and believe that successful messaging occurs when proven processes are blended with a personal approach to stakeholder management- Specialize in change communications surrounding technology implementations - Ability to effectively "translate" technical terminology to a diverse user base - Development of multi-format messaging to reach audiences of varying personas and ensure successful delivery of key messages INTRANET & PORTAL MANAGEMENT: Subject matter expert in knowledge and content management with strong editorial skills and understanding of intranet user behavior- SharePoint front-end administration including site design, tracking lists, and custom workflows - Management and curation of intranet portals, including content calendars and ongoing content cleanup - Partnership with business units to store, track, and search for relevant internal content - Corporate taxonomy development PROJECT IMPLEMENTATION CHANGE STRATEGY: I believe employee engagement and culture is critical to any change, communication, or information management strategy. To that end, I have extensive facilitation experience, including workshop leadership, guiding groups through organizational transformation with a focus on engagement and team building. I have designed custom training materials and delivered both lecture-style and hands-on training demonstrations for multiple software applications- Connect with audiences to build meaningful and impactful stories surrounding change - Contextualize messaging at appropriate organizational levels to ensure stakeholders have insight into the change process - Create flexible training plans to engage end users and drive adoption