Beth Hammond

Background

About Beth Hammond

A reliable employee, who uses good common sense to handle the demands of a busy workplace, adept with strong communication skills and a keen eye for detail. Able to handle multiple priorities and maintain a calm, steady focus when working under pressure to meet deadlines. Proven skills in problem solving and troubleshooting, with an emphasis on building cooperative relationships with co-workers. • Experience in negotiation, influencing, and facilitation skills in a business or IT environment • Well versed in the business of service delivery • Excellent ability to manage the expectations of a variety of stakeholders, while driving momentum and action • Experience in a senior support, technical operations, and consulting in managing the resolution of business critical and time sensitive issues • Customer focused with the highest standards for delivering value and exceeding customer expectations • Outside of the box thinking • Ability to deal with ambiguity and remain flexible in managing customer concerns • Experience in autonomy, leadership, self direction: identify a problem, propose a solution, and make it happen • Experience in developing, managing and maintaining relationships with internal and external contacts •Strong communications skills •Proficient with Microsoft Office System (including Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint), Salesforce, RET, Adobe Photoshop