Beth Hedger

Background

About Beth Hedger

Senior operations professional with 10+ years of experience in consulting, fintech, and higher education architecting scalable systems, leading cross-functional teams, and driving strategic initiatives that enhance velocity, visibility, and business impact. Adept at aligning stakeholders, optimizing operational frameworks, and delivering measurable results across complex environments. Recognized for bringing clarity to ambiguity, fostering collaboration, and serving as a connective force across product, engineering, and executive teams. Chief of Staff / Operations Leader Proven experience leading high-profile programs and transformations across SaaS, consulting, and enterprise environments. Track record architecting repeatable systems that accelerate delivery, improve team performance, and scale organizational impact. Trusted by executives and senior leaders to drive alignment among cross-functional teams and enable informed decision-making in fast-moving, high-growth contexts. Adept at navigating complexity, clarifying priorities, and advancing initiatives that drive measurable value. Recognized for being the connective force inside organizations—a natural translator between leadership intent and team action. Whether optimizing workflows, guiding organizational design, or coaching through change, I lead with structure, empathy, and intention. CORE COMPETENCIES • Operational Excellence • Strategic Planning • Cross Functional Leadership • Program Management • Stakeholder Alignment • Decision-Making Governance • Organizational Change Management • Team Development • Process Optimization • Executive Communication ACCOMPLISHMENTS • Launched and led the digital innovation and operational excellence practice at a $2M boutique consulting firm, managing and mentoring a team of 3–5 enterprise delivery consultants. • Directed a cross-functional team of five program managers and operations specialists to improve vendor management and automate client onboarding for sports stadium clients—ranging from regional venues to major league arenas—within a $10M enterprise payments unit. • Delivered five enterprise learning and productivity initiatives across public higher education systems and three multi-billion-dollar quick service restaurant brands, driving collaboration and deploying micro-learning compliance training at scale.