Beth Holliday

Background

About Beth Holliday

I have spent many years in business and held many different roles. I have been fortunate enough to work in administration, human resources, and busness development. All of these experiences made me realize one thing - I love people. It has become the focus of what I do and how I do it. This is what led me to my current role as Sr. Customer Care Specialist. Knowing my purpose, I come into work everyday ready to provide the kind of customer service I think people deserve. I also like to be creative. Outside of work, I like home remodeling projects (one at a time). We are currently remodeling a 60 year home "by ourselves" which will keep us busy for some time to come. Any leftover time is spent with family and friends, my two labradors (Coney and Lacie), yoga, walking, reading and going to the movies. I love meeting new people and learning new things. Please feel free to drop me a note and say hello. Professional abilities and charatertistics: High performing, self-motivated Customer Service professional. Able to answer a high volume of customer calls and resolve a variety of complex issues to the satisfaction of the customer and with minimal escalation. Excellent listening skills, and oral and written communications. Enjoys learning new programs and processes. Flexible and able to multi-task when necessary.