Beth Lambert Mowery

Background

About Beth Lambert Mowery

I am a proven and engaging strategic leader, who delivers results and is energized by developing robust strategic roadmaps and implementing solutions to crush goals. My diverse experience includes building global partnerships, maximizing customer satisfaction, managing operational logistics and identifying solutions to improve quality and processes.I am known for thought leadership, removing barriers, challenging the status quo, driving financial performance, leading complex projects and managing key stakeholders, while developing and executing strategies that deliver service excellence. I thrive on building relationships, engaging in cross-team collaborations and motivating individuals to capitalize on their strengths.I am currently the Vice President of Customer Support at Power Home Remodeling where I am responsible for continuous improvement and evolution of the customer experience strategy and roadmap; while partnering to deliver transformational customer experience capabilities and evangelizing these new capabilities across the company. I was previously the founding partner and managing principal at Lambert Consulting, LLC. We helped organizations transform and grow by developing value propositions and best-in-class capabilities to increase competitive advantages and maximize the customer experience; while guiding organizations toward focused strategic initiatives that generated sustainable growth. I was employed by ETS, where I held a number of varied and strategic leadership roles. I had accountability for managing our organizational strategic partnerships and I oversaw the end-to-end delivery processes for core products and largest clients. I was accountable for an external network of nearly delivery partners in more than 180 countries. My team was responsible for the successful delivery of more than 6 million assessments per year. I led multiple quality improvement and cost savings initiatives. I earned a Six Sigma Green Belt and have been awarded ETS Presidential Awards for cost savings and service in recognition of substantial contributions to business results.I also worked as an accountant at the NJ Dept. of the Treasury. I earned my M.B.A. with high honors from Rider University and my B.S. in Accounting from Trenton State College.I currently serve as Treasurer on the Credit Union of NJ Board, VP on the Board of Directors for Anchor House and as a board member Anchor House Foundation Board of Directors. I previously served as Treasurer for CASA of Mercer and Burlington Counties. I am a puppy raiser for The Seeing Eye.