Beth Lenahan
Claims Administrative Assistant Damage Analyst at Sterling Claims Management, Inc
Based in United States
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Seniority
Other
Department
Other
Location
United States
Industry
Banking
Company size
18
Contact information
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b•••••••@sterlingclaimsmanagement.com
Phone
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Background
About Beth Lenahan
EXPERTISE - Fluent with HUD industry expectations and guidelines- Assess training needs and develop and enforce continual training, and record for purposes of audits- Draft, review and deliver performance reviews for staff- Review and complete payroll within the given time frames through ADP - Improve staffing efficiency in a production environment- Measure and monitor daily production and deliver employee scorecards - Attends Client/Industry calls to determine necessary process changes - Complete weekly reports to present neglect and provide to executives- Mentor staff on resolution, including demands outside of settlement authority- Skilled in all property claim types - water damage, fire damage, theft, vandalism, wind damage, and roof damage - Handled escalated claims directly with a variety of insurance companies, banks and homeowners.
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