Beth McDonnell
Senior Customer Success Manager at Pilot Inc
Based in Philadelphia, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Philadelphia
Industry
Technology; Information and Internet
Company size
26
Contact information
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b•••••••@pilot.coach
Phone
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Background
About Beth McDonnell
Culture Creator | DEI Activist | Company Champion | Client Advocate | Critical Thinker | Proactive Problem Solver | Growth Facilitator | Client Experience Expert | Artist | Mama Bear My career journey kicked off as a professional actress in NYC. This brings a dash of creativity, a sprinkle of passion, and unwavering dedication to my current career goals: empowering others and elevating the client experience to new heights. My professional path has taken me through the ins and outs of managing Enterprise accounts across diverse industries, from manufacturing to marketing, finance to DEI/L&D/HR. I'm a fierce activist for diversity, equity, and inclusion professionally and in my community. While championing inclusion with global organizations, I carry over that mission in my personal life, coaching kids through my local nonprofit arts program. On the business front, I have a proven track record of exceeding business objectives, increasing customer satisfaction, and driving revenue growth. I am a leader focusing on multi-channel executive communications and stakeholder engagement. I want to make a positive impact together, bring about professional empowerment, and uplift the client experience as professional strategic partners. So, buckle up and prepare for a journey filled with purpose, vibrancy, growth and memorable moments for your organization, employees and customers.
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