Beth Westmore
Customer Success Manager at Articulate
Based in Fayetteville, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Fayetteville
Industry
Software Development
Company size
645
Contact information
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b•••••••@articulate.com
Phone
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Background
About Beth Westmore
As a customer success manager at Articulate, I leverage my master's degree in instructional design and online learning to help customers achieve their e-learning goals and maximize their value from our SaaS products. I have more than 3 years of experience in customer success roles, managing a large portfolio of accounts and delivering exceptional service and support. I am passionate about building strong and lasting relationships with customers, engaging them with personalized and proactive communication, and solving their problems with empathy and creativity. I also focus on driving business growth, reducing churn, meeting KPI metrics, and reporting customer feedback to internal stakeholders. I am proud to be part of a team that enables online learning success for millions of learners and educators around the world.
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