Bethan Roberts
Ticketing Services Representative at Ticketure
Based in Worthing, United Kingdom
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Seniority
Staff
Department
Customer/Client Service
Location
Worthing
Industry
Events Services
Company size
38
Contact information
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b•••••••@tixtrack.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Bethan Roberts
Previously managing the ticketing operation for Arts Tickets, helping to develop a new ticketing sales system in conjunction with Line Up. Previously overseeing and managing the box office operation across two sites (serving three purpose-built theatres), managing agent relations and allocations, building shows and offers on Spektrix and ensuring processes are as efficient and streamlined as possible across the department. Proven proficiency on Ticketmaster's PCI v.2.4 and v.4.8, Enta and Spektrix ticketing systems. Have spearheaded a PR campaign on behalf of US based record label Drive Thru Records and their back catalogue release via iTunes UK. This included coverage on various websites, a competition run in Kerrang magazine and an interview on NME.com. At Glastonbury Festival, I have a team of 8-10 people in my care round the clock undertaking admin and security measures at the entry gates. I am responsible for the database of punters and confiscating tickets and authorising entry or ejection from the site.
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