Bethany Malievsky
Customer Success Manager (Enterprise) at Iodine Software, Now Part Of Waystar
Based in Denver, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Denver
Industry
Software Development
Company size
122
Contact information
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b•••••••@waystar.com
Phone
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Background
About Bethany Malievsky
Fun fact: The best (and oddest) compliment I ever received was: “Bethany, you’re like a honey badger—you always get things done no matter what stands in your way.” I'm a strategic, senior-level Customer Success Manager with 6+ years of experience driving adoption, retention, and growth across enterprise SaaS accounts—managing portfolios ranging from $200K to $40M in TCV. With a clinical background as an RN-BSN and deep experience in digital health and B2B SaaS, I combine operational grit with executive-level communication and project leadership.I know that innovative ideas and technology are the foundation of lasting impact, and customer success is the channel through which those ideas and solutions thrive. My impact in numbers: Increased product adoption to 31% above the team average Achieved 114% NRR through ROI storytelling and strategic QBRs Maintained a 100% renewal rate with enterprise clients When I'm not at work, you can find me: Training for my first half marathon Planning my next international trip Getting out in nature with my pup, Milo
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