Verified recordSoftware Development

Bethany Smith

Program Manager at Netapp

Based in Morrisville, United States

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Seniority

Manager

Department

Operations

Location

Morrisville

Industry

Software Development

Company size

13K

Contact information

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Email

1 credit

b•••••••@netapp.com

Phone

5 credits

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Background

About Bethany Smith

I coordinated and successfully managed multiple projects simultaneously in concurrence with developing company templates and standards. I managed a large-scale implementation of mobile applications for insurance companies by leading a team of analysts, engineers, and designers in the design and creation of a self-service mobile application. Additionally, I have experience as a Consultant and Senior Support Analyst offering 4+ years of solution support to over 150+ clients worldwide. Highly qualified information system specialist that provided first contact support and troubleshooting for multi-million-dollar client engagements to mitigate escalations and achieve customer satisfaction. I am versed in complex technical, investigative, and issue tracking database systems, such as Data Inspector, Secure Link, and ZenDesk. Total of 11+ years of healthcare experience working in clinical roles, including Radiologic Technologist, Nursing Assistant, and Patient Administrative Services

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