Bethany Willson

Background

About Bethany Willson

A highly motivated and results-oriented professional with a proven track record in operational management, event planning, and customer service within the leisure and local government sectors. My experience managing the Soft Play Facility at Swanley Town Council, a high-volume, customer-facing operation, has developed my expertise in financial management (including P&L statements and break-even analysis), HR duties, marketing, and event execution, including planning and delivering the park's largest annual event. I am skilled in stakeholder management, liaising effectively with contractors, leaseholders, and the public. My experience also includes report writing (including successful award bids), risk assessment, and method statement creation, demonstrating my strong administrative and compliance skills. I hold a Level 3 Business Administration and Team Leader/Supervisor qualification, along with a BTEC in Business (Distinction). I am seeking a challenging role where I can leverage my operational, event management, and customer service skills to drive positive outcomes and contribute to organizational success.