Beverly Edwards

Background

About Beverly Edwards

Motivated, goal-oriented professional where diverse knowledge, skills and experience, as well as a strong personal work ethic, great communication and interpersonal skills, and a high level of drive and initiative, are effectively utilized to contribute to company growth and profitability-Qualifications include- Experienced in performing administrative, management and marketing duties Proficient in MS Word, Excel, PowerPoint, Outlook, OneSite and Yardi software systems Personable and outgoing, excel in all aspects of working with a diverse public and customer base Versatile team player; flexible, adaptable and easily trainable to meet employer needs Adept in planning, managing, executing and marketing promotional and special events ITIL V3 certified Highlights: • Thirteen years of Call Center Customer Service • Five years of management experience • Two years specializing in Customer Retention • Eight years of experience in data entry, correcting clerical, and accounting mistakes • Self-motivated with positive leadership skills • Goal oriented as team member or independent • Recognized ability to prevent escalations