Beverly Gray
Telecom Coordinator at The Cheesecake Factory
Based in Los Angeles, United States
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Seniority
Staff
Department
Information Technology
Location
Los Angeles
Industry
Restaurants
Company size
15K
Contact information
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b•••••••@thecheesecakefactory.com
Phone
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Background
About Beverly Gray
With a robust background in telecommunications and customer success, my expertise lies in orchestrating seamless service implementations and fostering strong relationships. At Broadvoice, my role as Service Coordinator has been pivotal in migrating over 100 Pathway Veterinary locations to advanced VOIP and Business Text solutions, ensuring optimal client satisfaction and streamlined communication channels across teams. My adeptness in project management is demonstrated through proficient coordination with vendors, sales teams, and internal stakeholders, which has been instrumental in delivering high-quality telecommunications services. This, coupled with my ITIL certification, underpins my commitment to elevating customer experiences and the successful execution of complex migrations, like the significant transition for Domino's Pizza locations to TelePacific's services.
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