Bhanu Murty

Background

About Bhanu Murty

With 15+ years of experience in the IT and Banking sectors I am a Team Manager at BNY Mellon a global leader in investment management and investment services. I am ITIL V4 Foundation certified and have extensive knowledge and skills in Business Applications Support Infrastructure Management Strategic Planning Project Management and IT Service Management best practices. I have successfully led and supported various critical projects and client onboarding initiatives both onsite and offshore for prestigious clients such as Wellington Management Company Service Master Nissan and Target. I have also worked as an Onsite Liaison at BNY Mellon Poole UK for eight months gaining valuable global exposure and insights. I am adept at resolving high-priority incidents and problems ensuring SLA compliance and communicating effectively with business and technology partners at all levels. I am familiar with tools and technologies such as SQL PL/SQL Splunk Moogsoft Service Now Remedy AppDynamics MQ monitoring Putty Eagle Investment System Tools Citrix Prometheus and Shell Scripting on Unix and Windows platforms. I am passionate about driving continuous improvement innovation and excellence in the delivery of technology solutions that add value to the business and the customers.