Bhaskar Jha

Background

About Bhaskar Jha

Bhaskar Jha is a highly motivated, experienced professional with overall experience of 10+ years with over 6 years in Customer Service Industry in BFSI Sector. Extensive experience in Project management, Managing operations, Collaborating with teams, Interfacing with clients, People management and Process transitioning. Highly competent professional who can be trusted with even the most confidential projects. He is experienced in project planning, coordinating with all related business unit Operations, Human Resources, Finance and Facility. Managed internal and external projects for finance shared services with 100 percent go live. Also assisting CFO and HOD of Finance shared services on day to day job and project related to finance department. Also have done transition from onshore to offshore for more than 19 processes. Experienced in process transition. He is also having experience maintaining of ISO and other quality documents and implementing the same in operations. Key Skills • Handling project of IT and non IT projects • Vast experience in Project Management • Client Communication • Dealing with High profile delegates • German Language expert • Experienced in Process Transition from onshore to offshore