Bhaskar Ray
IT Delivery Partner at Lavazza Professional Uk
Based in Reading, United Kingdom
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Seniority
Staff
Department
Information Technology
Location
Reading
Industry
Food and Beverage Services
Company size
306
Contact information
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b•••••••@lavazzapro.co.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Bhaskar Ray
As a Business Analyst/Functional Consultant at Tata Consultancy Services, I leverage my 14 years of experience to deliver innovative and effective solutions for products in the Telecom, Banking Back Office, and Oil and Gas industry. I specialize in FTTP, a leading technology for high-speed broadband access, and work with clients to analyze in-life issues, gather requirements, and design solutions for process improvement. I apply Agile and Waterfall methodologies, as well as BPMN and UML tools, to create clear, concise deliverables, such as user stories, system analysis, and product life-cycle management. I also own and manage the Confluence and JIRA pages for documenting and modifying the stories. My goal is to enable continuous business process improvement and enhance customer satisfaction.
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