Bhavik Narula
Sr Manager at Bank Of America
Based in Mumbai, India
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Seniority
Manager
Department
General Business & Management
Location
Mumbai
Industry
Banking
Company size
233K
Contact information
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b•••••••@bankofamerica.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Bhavik Narula
18 years of experience in the service industry encompassing businesses such as Customer Service Support, Financial Services (Mortgage servicing), Business Controls. More than 15 years of experience in Training and Development, Knowledge Management. Experienced in Training, including TNA, creating Training curriculums, conducting trainings, managing Trainings and establishing a Knowledge Management system. Effective communicator with exceptional presentation skills & abilities in leading cross-cultural teams & establishing relationships. Specialties: Training & Development • Process and People Management • Training Resorcing and Planning. • Mentoring & Evaluation • Recruitment • Process Design and Flow • Risk Management and Mitigation • Change Management • Knowledge Management • Stakeholder Management • Process Optimization and Transitions • Continual Improvement • Metric Management and Reporting
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