Bianca Orozco
Consultant - Technical Curriculum Developer at Slalom
Based in Portland, United States
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Seniority
Other
Department
Other
Location
Portland
Industry
Business Consulting and Services
Company size
10K
Contact information
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b•••••••@slalom.com
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Background
About Bianca Orozco
I design and scale technical learning programs that turn complex SaaS and cloud products into simple actionable skills. Over the past 5 years at Slalom, I've led the full curriculum lifecycle - analysis, design, development, implementation, and evaluation (ADDIE)- for Salesforce Service Cloud migrations and process-improvement initiatives across public sector and tech clients- Scale: 80+ artifacts, 30+ hybrid training sessions, 1500+ learners, 97% CSAT- Tools: AI/ChatGPT, Camtasia, ElevenLabs, SparkThink, Confluence, G-Site, Jira, ADO- Technical Domains: CRM & support workflows, API integrations, cloud security fundamentals, data & analytics, 3 programming languages (R, Python, SQL)I thrive at the intersection of product, engineering, and customer success, turning SME insights into engaging eLearning, hands-on labs, and certification paths that drive adoption and free up support bandwidth. My goal now: bring this playbook to a high-growth tech company as a Technical Curriculum Developer
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