Bianca Straker

Background

About Bianca Straker

Results-driven, self-motivated, and adaptable Customer Service Representative with over fifteen years of experience resolving customer complaints, managing multiple client accounts, helping with creating company workflows and managing a team of ten staff members. Expertise in technology, finance, and insurance industries. Possess strong interpersonal, superb communication skills, excellent problem-solving skills, and a significant ability to lead and manage a team of people. Focused on building fantastic customer relationships, working to identify their needs, quickly resolve issues, and making sure business needs are met. Areas of Expertise: Skills: ICD-10-CM CPT HCPCS HIPAA Compliance Medical Terminology Anatomy Physiology Data Entry Office Administration Scheduling Time Management Tools: Microsoft Office Google Suite Salesforce Notion Trello Slack Medisoft MediNotes QuickBooks - To explore my skills further, feel free to reach out with your inquiries in the messages or here directly: biancastraker@gmail.com