Bianca White
Senior Business System Analyst, Salesforce at Rmit University
Based in Melbourne, Australia
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Seniority
Staff
Department
Information Technology
Location
Melbourne
Industry
Higher Education
Company size
14K
Contact information
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b•••••••@rmit.edu.au
Phone
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Background
About Bianca White
Areas of expertise include: Customer Relationship Management- CRM technology, Crystal Reports, Salesforce, Raisers Egde Blackbaud CRM - Certified Salesforce Administrator since 2019 - Running Virtual and in Person Training on Business Systems and preparing training documentation - Preparing reports and recommending areas for improvement - Testing and QA of enhancements/changes to Salesforce - User Experience Design Advanced level skills and knowledge- Microsoft Office 365 Suite; Excel, Word, Power BI, Smartsheets, Outlook, Planner, Teams, Sharepoint - Nintex ProMapp, to create, navigate, share and change business processes, enabling quality assurance, risk management and business continuity - Service now, manage digital workflows for enterprise operations - WalkMe Builder and Editor, a software-as-a-service company that helps users navigate the features of other web-based services, implemented on Salesforce EDA - Reporting and dashboard creation, data extraction, data visualization, data manipulation, data cleansing and validation Areas of interest- 10 years experience in the Higher Education sector - 3-4 years experience in the not for profit sector
Decision-makers
Other people at Rmit University
- CFDirector
Caroline Francis
Interim Associate Dean of Industrial Design · Education
- FHStaff
Freda Haylett
Researcher · Science
- JDDirector
Jago Dodson
Director, Urban Futures Enabling Impact Platform · General Business & Management
- RHStaff
Reshmi Halder
International Scholarships Coordinator · Education
- CMStaff
Caitlin McGrane
Research Fellow · Research & Development
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