Bill Baulkwill
Business Systems Analyst at The American Speech-Language-Hearing Association Asha
Based in Herndon, United States
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Seniority
Staff
Department
Information Technology
Location
Herndon
Industry
Non-profit Organizations
Company size
645
Contact information
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b•••••••@asha.org
Phone
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Background
About Bill Baulkwill
Detail-oriented senior Business Systems Analyst with a focus on collaboration and customer service. Provide support to business units on systems enhancements: gather requirements, analyze options, recommend solutions, write technical specifications, manage projects, and coordinate testing of final solution. Ongoing product support. Ten years experience with NetFORUM AMS in a non-profit environment. Past experience with Continuing Medical Education accreditation management (ACCME, ANCC, ACPE, others). Web site design and support, customer service management expertise, including on-line and phone-in help desk management. Experience (14 years) within US Oil Industry - including business systems development/management, truck fleet analysis/optimization, transportation agreement negotiation, dispatch operations, union contract supervision/administration, and inventory accounting. Specialties: Business Systems Analysis, Requirements Elicitation, Technical Specifications, Testing, Project Management, Communication, and online data management systems. NetFORUM, Office 365, Sharepoint, Mac OSX.
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