Bill Hollingshead

Background

About Bill Hollingshead

PROFESSIONAL OVERVIEW: Over 22 years of experience in providing technical support and developing new processes through ongoing maintenance, defect resolution, and enhancement resolution; combines excellent technical, analytical, and engineering qualifications with outstanding customer service skills. 22 years of experience in working with every level of customer support from corporate executives, Commanding Officer and Executive officers of bases, the Pentagon’s Secretary of the Navy, as well as general workers and Seaman. A keen eye for detail has placed me in high profile assignments responsible for all aspects of IT and IS, Project Management and Support, Network and System Administration, Installation and Repair, Quality Assurance, Problem Solving and Revenue Improvements strategies. Extensively worked with the businesses to analyze business requirements and review/produce specifications for any new/change to technology applications. Astutely respond to rapidly changing situations with relentless focus on accomplishing goals. High-level client and business requirements management and business development support skills. Deadline-driven, quality-focused professional, demonstrating proactive leadership techniques. OPERATIONS/MANAGEMENT: Skilled in planning, organizing and implementing development, quality assurance and technical services. Talented in managing high-tech assets/advanced technology and organizing large-scale projects. Advanced team-building skills along with strong training, developing, and mentoring abilities. Exceptional operational analysis, strategic/capacity planning, and decision-making strengths. Innovative creator of profit-enhancing cost control and efficiency measures to improve results.